Contact Us

Got a question about one of our reviews, spotted something that needs updating, or want to flag an issue with a site we cover? This is where to reach us. We read every message, though as an independent review team we can't offer personal betting advice or resolve disputes directly with any casino.

How to reach the team

The quickest way to contact us is by email at [email protected]. Let us know what the message relates to — a specific casino review, a bonus that's changed, a broken link, or general feedback about the site — and we'll route it to the right person. We aim to acknowledge enquiries promptly, though response times can vary depending on volume.

What we can and can't help with

We review and rank crypto casinos for US players based on publicly available information — supported coins, licensing, game selection, bonus terms and payout speed among other factors. That means there are some things we're well placed to help with, and others where we have to point you elsewhere.

• We can help with: corrections to review content, questions about how we scored a site, reporting outdated bonus terms or broken links, general feedback on the site.
• We can't help with: resolving a dispute you're having directly with a casino operator, providing legal or tax advice, or confirming whether a specific site is legal to use in your state — that depends on your own state's laws and is worth checking with a qualified professional.
• We don't offer: guaranteed tips, betting strategies, or any assurance about outcomes at any casino listed on this site.

Reporting an issue with a casino

If you've had a problem with withdrawals, verification, or customer support at a site we cover, tell us the details — which casino, what happened, and roughly when. This kind of feedback genuinely feeds into how we reassess our rankings over time. We can't intervene on your behalf with the operator, but persistent, verifiable issues reported by readers do inform our editorial reviews.

Before you get in touch, you might find your answer already

A few common questions are already covered elsewhere on the site:

• Read more about who writes and fact-checks our content on our About Us page.
• If you're concerned about your own gambling habits or want to set limits, our Responsible Gambling page has practical tools and the national helpline.
• For the terms that govern use of this site, see our Terms and Conditions.
• Looking for options outside the US market, including UK-facing sites, our Non GamStop Casinos page covers that separately.

A quick note on responsible gambling

If gambling has stopped being fun, or you're worried about your own play or someone else's, free confidential support is available around the clock through the National Problem Gambling Helpline at 1-800-GAMBLER. It's worth knowing that offshore crypto casinos, unlike state-regulated US operators, don't always offer the same self-exclusion tools or player protections — so building your own limits in advance matters more, not less.

Who this site is for

Best Crypto Casino is intended for adults of legal gambling age in their state — 18 or 21 depending on the operator and jurisdiction — researching crypto casinos available to US players. Nothing on this site is directed at, or should be accessed by, anyone under that age.